Privacy Policy

Harry’s Savoy Grill / Harry’s Seafood Grill / Harry’s Savoy Ballroom
Privacy and Shipping Policies

2020 Naamans Road • Wilmington, DE 19810 • P: 302-475-3000 • F: 302-475-9990

Refund/Return Policy
We offer a 100% satisfaction guarantee. You will be granted a full refund if you are not completely satisfied with your order. To return your order for a full refund, please call us at 302-475-3000 or send us an email at info@harrys-savoy.com.

Shipping
All orders will be shipped within 24 hours of purchase if ordered Sunday through Thursday. All packages ordered Friday and Saturday will be sent on the following Monday. The items will be shipped First Class Certified Mail via the United States Postal Service and will require a signature upon delivery. Shipping costs based on the current United States Postal Service (or other designated carrier) charges based on weight of item plus handling fees will be added to each sale total.  Shipping costs are subject to change without notice.

Our Commitment To Privacy
Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

The Information We Collect
Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.

This notice applies to all information collected or submitted on the Harry’s Savoy website. On some pages, you can order gift cards, make requests, and register to receive emails. The types of personal information collected at these pages are:
Name
Address
Email address
Phone/Fax number
Credit/Debit Card Information

On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient’s address. In this circumstance, the types of personal information collected are:
Name
Address
Phone Number
Email address

The Way We Use Information
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order. We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order. We offer gift cards which can be personalized for another individual. Information you provide to us to create a gift card is only used for that purpose, and it is only disclosed to the person receiving the gift. We use return email addresses to answer the email we receive. Such addresses are not shared with outside parties.

You will be registered with our website if you would like to receive our updates on promotions and services. You will have the opportunity to opt out of this service upon email delivery. Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our Commitment To Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Our Commitment To Children’s Privacy
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

How You Can Access Or Correct Your Information
You can access all your personally identifiable information that we collect online and maintain by contacting customer service at info@harrys-savoy.com. We use this procedure to better safeguard your information. You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

How To Contact Us
Should you have other questions or concerns about these privacy policies, please call us at 302-475-3000 or send us an email at info@harrys-savoy.com